TERMS & CONDITIONS

Thank you for being a customer! If you place an order with Eagle Tactical, you ACCEPT these terms and conditions. Please read them carefully.

Eagle Tactical is dedicated to complete customer satisfaction. By placing an order at EagleTactical.com, you acknowledge, agree to, and accept the following:

Legality

It is your responsibility to know the legality of the items you are ordering. Some of the items for sale on our website may be restricted to adults and/or also may be restricted due to the area in which you reside. These items include, but are not limited to, ammunition, firearms, and magazines. Again, YOU, the customer, are responsible for verifying the legality of the item(s) you are ordering prior to placing you order. Eagle Tactical will not be held responsible for any items refused by your FFL. It is up to you to contact your chosen FFL to inquire about the transfer of the items you are ordering prior to placing your order.

If purchasing firearms, you understand, acknowledge, and agree to the following:

1. It is our policy that you MUST be 21 years old to purchase all long guns, handguns and receivers.

2. Firearms are ONLY sent to licensed FFL dealers. If you are the end user and you are having your firearm shipped to a dealer for transfer, we must have your dealers FFL on file and you must have their permission to have your firearm shipped to them for transfer prior to placing your order with us. Federal background checks are required before the FFL dealer can transfer the firearm to you. ALL dealers will charge you a fee for transferring a firearm and you should contact the dealer to ask the amount of that free prior to placing your order with us.

3. Eagle Tactical must have a current copy of the dealers signed FFL BEFORE you can place your order with us. It is also required to have a copy of any other necessary licenses that may be required on file prior to placing your order.

4. You understand firearms by their very nature are inherently dangerous and you accept full liability for product failure or misuse. You also accept full responsibility and liability for the safe use and storage of any firearms you purchase and/or possess.

5. All orders placed without, or prior to, a signed copy of the Federal Firearms License (or other necessary licensing) on file may be deleted without notice.

6. Eagle Tactical reserves the right to refuse any firearm order.

7. If you order a firearm that normally comes with a mag that is not allowed in your state (due to hi capacity for example), your firearm will be shipped without the mag and with no adjustment nor discount to the price of the firearm.

8. You, the customer, are responsible for contacting your selected FFL prior to placing your order to verify the following 1) if they will accept the transfer for ALL items on your order; 2) their current address; 3) are they still in business; 4) what fees will they charge you for conducting the transfer. Eagle Tactical will not be responsible for any issues that arise from the customer's failure to follow this step. Eagle Tactical does not have any relationships with these FFLs and thus the FFL is not a representative of Eagle Tactical in any manner.

9. All firearms are shipped adult signature required. If no adult is available to sign for the package and it is returned to us, you will be responsible for the return shipping costs.

If purchasing ammunition, you understand, acknowledge, and agree to the following:

1. You MUST be 21 years old to order any ammunition from Eagle Tactical.

2. You MUST be a US CITIZEN.

3. Someone over 21 years old must be present to sign for the package when it is delivered.

4. Your date of birth and driver license information must be provided when purchasing.

5. You must have never been convicted of a felony or crime punishable by imprisonment for a term exceeding one year.

6. You have never been adjudicated as mentally defective or been committed to a mental institution.

7. You never have been a fugitive from justice nor an unlawful user of any controlled substance.

8. You have never been dishonorably discharged from the Armed Forces.

9. You have never renounced your US citizenship.

10. You have never been convicted of a misdemeanor crime of domestic violence.

11. You have never been subject to a court order that restrains you from harassing, stalking, or threatening any individual, whether adult or child.

12. You understand ammunition by its very nature is inherently dangerous and you accept full liability regarding its use as well as full responsibility for the safe use and storage of any ammunition you purchase and/or possess.

13. Ammunition contains lead. Exposure to lead may result in health problems. Discharging firearms in poorly ventilated areas, and cleaning of firearms, may result in exposure to lead. Use sufficient ventilation when firing and wash your hands after handling.

14. You are not prohibited from purchasing the ordered ammunition by any local, state, or federal laws regarding your criminal background, drug use, domestic violence protective orders, or other prohibitions and you are at least 21 years old.

15. All ammo sales are final. We do not accept any returns on ammunition.

16. Eagle Tactical reserves the right to refuse any ammunition order.

HQL, Wear & Carry, and Firearms Courses

1. When purchasing any training courses, please note that you are guaranteed a spot, but are making a commitment to attend. Please be aware of the cancellation, refund and re-scheduling policy below.

2. Refund Policy: Refunds ARE NOT provided to cancellations made within 48 hours of the course date or failure to attend for any reason. If notification is made before 48 hours prior to the course date, the purchaser is entitled to a full refund minus a 5% processing fee.

3. Rescheduling: If a course is cancelled or postponed by Eagle Tactical for any reason, you will be offered either a transfer into an upcoming course or offered a full refund.

Shipping Information:

1. All rifle, shotgun, and ammunition orders are shipped UPS Ground or FedEx Ground (no PO Box addresses please).

2. Handgun orders will either ship UPS Air, FedEx Express (Air) or USPS Priority mail at the discretion of Eagle Tactical.

3. Accessory orders may be shipped via UPS Ground, FedEx Ground or any method offered by the USPS at the discretion of Eagle Tactical.

4. Due to federal regulations, firearms and ammunition orders cannot be shipped in the same package.

5. Most orders are shipped within 24 hours of the order being placed. Please allow and plan for delays during high volume periods as these can change drastically. You will receive an email with tracking info once your item has shipped. We ship to the USA only. Our items are not to be exported.

6. Firearms will ONLY ship to an FFL holder. If you do not have an FFL, then you must find one in your area to handle the transfer for you.

7. Shipping charges are never refunded. If you return an item for any reason, please know we will not refund the shipping charges you incurred when we shipped the order to you. No exceptions.

8. If we have to send a return shipping label to get an item back from the FFL for any reason (you not passing background check, FFL refusing to do the transfer, you changed your mind, etc), we will deduct the return shipping charges from your refund.

9. We do NOT ship to PO Boxes. No exceptions.

10. Free shipping offers only apply to the continental 48 states. No free shipping to AK and HI. If an order that contained free shipping is returned, a 15% restocking fee will always apply in order to cover the shipping costs we incurred.

11. Due to the high volume of orders we receive, we cannot combine multiple orders for shipping purposes.

12. Please inspect your order as soon as it is received. If something is missing from your order, this will need to be reported within 3 days of the order being delivered. Just call or email us with your name, order # and what is missing. Please note we will not be able to assist with missing items that are not reported within the 3-day time frame of delivery.

13. Eagle Tactical will not be responsible for packages returned to us that are refused delivery and you will be liable for additional shipping charges to re-ship any packages.

14. All firearms are shipped adult signature required. If no adult is available to sign for the package and it is returned to us, you will be responsible for the return shipping costs.

15. We only ship firearms to an address on the FFL license. Firearms shipments cannot be held at the hub, shipped to alternate locations, or rerouted. They must be delivered to the shipping address and signed for by an adult.

16. Shipping insurance is offered to our customers at a rate of $1 per $100 increments of the ordered item(s) cost and is optional.Purchasing the shipping insurance is highly recommended. Subject to the terms and conditions, shipping insurance covers the contents of your order against loss or damage during transit. Shipping insurance coverage ends upon delivery at the shipping address, as determined in reference to the shipping carrier tracking system. If you do not purchase shipping insurance, Eagle Tactical will in no way be responsible or liable for order contents lost or damaged during transit. All shipping insurance claims must be submitted by the addressee in writing to Eagle Tactical within the earlier of 3 days after the delivery date (determined by the shipping carrier tracking system) and 15 days after the shipping date. Eagle Tactical reserves the right to require proof of loss or damage as a condition of fulfilling a claim, which may include, without limitation, your retention of damaged items, shipping containers, and/or shipping materials, submission of photos of damaged items and/or shipping containers/materials, or return of damaged contents. All claims are subject to approval by the shipping carrier. If approved, shipping insurance claims are limited to a maximum liability in the lesser amount of the order subtotal including shipping but excluding shipping insurance, and other additional costs.

Pricing Statement

1. All prices are subject to change without notice. We are not responsible for typographical errors or any other wacky digital weirdness which may occur. Not all items are as pictured. Importation and manufacturing prices fluctuate frequently causing prices to sometimes rapidly and unexpectedly change. All prices are subject to change for any reason at any time.

2. Sale prices - If an item you previously purchased goes on sale at a lower price, you can receive the lower price ONLY if your item has not already been delivered to the shipping address on your order. Sale prices are valid for the sale period and only while supplies last.

Warranty for NEW Firearms/Products

1. New firearms/products are warranted by the manufacturer and product returns/repairs should be arranged directly with the manufacturer.

2. Most manufacturers will require the customer pay shipping to get a firearm to them for repair. This is not ideal but is the policy of most. Please expect to be responsible for the shipping if you have a warranty issue. Please do not order from our company if this is a concern to you. We are being 100% upfront in an effort to avoid you being surprised later.

Return Policy

Returns are very costly to internet sellers of firearms. Due to the expense incurred by returns, we make every effort to ensure your order is shipped accurately and the product meets the standards of our advertising. If a return must be made, please note the following policies:

1. No returns will be accepted after 15 days of the delivery date.

2. You must first call to get a RMA # before returning any merchandise. Failure to do so will result in your return package not being accepted.

3. Return shipping charges are the responsibility of the customer in ALL instances except one in which we shipped you the incorrect item due to our error. If the incorrect product was shipped by our error, a call tag or return shipping label may be issued to return the item.

4. All returned items must be returned in the same condition in which we sent them. Eagle Tactical reserves the right to evaluate the merchandise to determine if a refund or exchange will be made.

5. IMPORTANT – An RMA # and a detailed note explaining the reason must be included with all returns. Be sure to include all current contact information, ie, name, address, daytime phone number, email address and copy of invoice.

6. For all items under a manufacturer warranty, the customer should handle the return directly with the manufacturer.

7. No returns will be accepted on any parts kits for any reason, including missing/damaged parts. Buyer assumes all responsibility for missing/damaged parts, etc when ordering a parts kit.

8. No returns will be accepted for cosmetic issues, missing items, etc once the firearm(s) has been transferred to you by your FFL (dealer). ALWAYS inspect your firearm(s) PRIOR to accepting the transfer from your dealer.

9. Shipping charges are never refunded. If you return an item for any reason, please know we will not refund the shipping charges you incurred when we shipped the order to you. No exceptions.

10. If we have to send a return shipping label to get an item back from your FFL for any reason (not passing background check, FFL refusing to do the transfer, you changed your mind, etc), we will deduct the return shipping charges from your refund.

11. Firearms cannot ship with a live round in them. You must remove live rounds from firearms before shipping them.

Order Cancelations

1. We invest time and money in every order placed as soon as your payment is processed (our automated processes begin immediately after the order is placed). For this reason and since there is work involved internally with canceling an order, all orders canceled for any reason will be charged a 15% cancelation fee. By placing an order with us (online or by phone), you agree to pay a 15% cancelation fee (maximum fee of $25.00) should you decide to cancel your order for any reason. Additionally, if a credit card was used for the order, your refund will be minus 3% credit card fee as well as the cancelation fee. This fee is charged even if you cancel immediately (within seconds) after placing the order. Please be sure of your order, and its accuracy, before you place it with us. We do not like to charge a cancellation fee and apologize for having to do so, but it is necessary when cancelations occur.

2. Threatening us that you will tell your friends, post negative comments on the internet, dispute the credit card charge, etc, will NOT cause us to waive this fee. Unless you are 100% sure you want the order, please do NOT place it. Thank you for your understanding of this policy.

3. Orders cannot be canceled by email. Any cancelations via email will not be accepted. You must call 410.376.____ during normal business hours and speak to a representative to cancel your order.

Changes to your Order

1. No changes can be made to an order after it has been placed as it relates to items ordered or quantities ordered. Be sure your order is correct before you hit submit.

2. Your order will ship to the FFL dealer you select when placing the order. Only select the FFL dealer if you intend to use him for the transfer as any changes will incur a $15.00 FFL change fee. Be sure to ALWAYS contact your selected FFL before placing your order to verify 1) if they are still in business, 2) will they accept the transfer for ALL items on your order, 3) is their address correct in their listing on our site used for your order, and 4) what fees will they charge you for conducting the transfer. This applies to FFLs labeled as preferred as well. If an FFL dealer change is required on your order after it is placed, you will be assessed a $15.00 fee (per order) for changing the FFL dealer. FFL dealer changes are time consuming and an interruption to our workflow and thus the nominal fee is necessary.

Refunds

1. Refunds processed within 90 days of the original purchase date will be issued in the same manner in which the original payment was made.

2. A refund processed after 90 days of the original purchase date will be issued as a store credit.

3. Credit Card refunds are subject to a 3% return fee.

4. Restocking Fee – If we deem a return was made without reasonable cause, or where we deem using our judgment the product meets the advertised condition, the refund will be charged a 15% restocking fee.

5. Canceled Orders – Any order canceled for any reason will be charged a 15% cancelation fee (maximum fee of $25.00).

6. Transfer Fees charged by your dealer – You should always inspect your firearm(s) PRIOR to completing the transfer with your dealer to whom the firearm(s) was shipped. Fees charged by a dealer transferring a firearm to the end user will not be refunded by Eagle Tactical for any reason. These transactions are at the full risk and expense of the consumer.

7. Shipping charges are never refunded. If you return an item for any reason, please know we will not refund the shipping charges you incurred when we shipped the item to you. No exceptions.

8. If we have to send a return shipping label; to get an item back from your FFL for any reason (you failed background check, FFL refused to do the transfer, you changed you mind, etc), we will deduct the return shipping charges from your refund.

9. Packages returned to the sender for any reason (this includes an FFL being closed or no adult available to sign for a package) will be refunded minus the original shipping charge, the return shipping charges, and the restocking fee. Thank you for your understanding of this policy.

Refused Packages

1. Refused packages will be subject to the return shipping charges. In the instance where the delivery of an order was refused is to be refunded, the refund will be minus the original shipping charge, the return shipping charges and the restocking fee. Thank you for your understanding of this policy.

Exchanges

1. When returning items to be exchanged, please include estimated shipping charges to ship the replacement item.

2. All returned items must be in returned in the same condition in which we sent them. Eagle Tactical reserves the right to evaluate the merchandise to determine if a refund or exchange will be made.

3. No exchanges/returns will be accepted for cosmetic issues once the firearm(s) has been transferred to you by your FLL (dealer). ALWAYS inspect your firearm(s) PRIOR to accepting the transfer from your dealer.

Accepted Forms of Payment

1. Visa

2. Mastercard

3. Discover

4. American Express

5. PayPal

2 Ways to Place Order Your Order(s)

1. Order online at www.eagletactical.net

2. Call us at 410.376.____ to place your order

Pictures on our Website

1. Unless otherwise stated on our website, the pictures are representative and are not usually of the exact product you will receive, thus there may be slight differences in color, design, markings, etc.

2. Accessories – extra items such as pouches, cleaning rods or kits, slings, holsters, etc not explicitly mentioned in the firearm description (even if they are in the picture) are not guaranteed to be included with the gun. Surplus firearms often vary from one to the other as to which accessories are included and.....what may be included with one shipment, may not be included with the next shipment we receive. The color and/or condition of those accessories will vary as well.

Images Uploaded by Eagle Tactical Users

1. Eagle Tactical reserves the right to use images uploaded, emailed or otherwise transferred to Eagle Tactical in marketing related materials including but not limited to email, website content and/or postings to third-party websites and social media.

Product Descriptions on Our Website

1. We do our very best to post accurate and error-free descriptions on our website. However, we are human and thus errors will be made from time-to-time.

2. Eagle Tactical does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Eagle Tactical itself is not as described, your sole remedy is to return it in unused condition.

3. We reserve the right to refuse any order including but not limited to orders for items with errors in the description, title, or price. In the event that we cancel an order, we will not charge the customer's credit card or we will return the money if we did charge the credit card.

4. If an item's description contains an error such as incorrect price and a customer orders one, we will not ship the order without first contacting the customer. If the order is mistakenly shipped, we may advise the customer to return the item in an unopened condition and we will not bill the customer.

Email Communication

By providing your email address at eagletactical.net, you are agreeing to receive marketing communications from us regarding products and pricing available at eagletactical.net. You can unsubscribe from these communications at any time.

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Eagle Tactical or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Eagle Tactical and protected by U.S. and international copyright laws. All software used on this site is the property of Eagle Tactical or its software suppliers and protected by United States and international copyright laws.

Applicable Law

By visiting our website, you agree that the laws of the state of Maryland, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Eagle Tactical or its affiliates.

Age Restrictions

By placing an order at EagleTactical.net, you are agreeing that you are of legal age to purchase each of the items listed on your order. This includes, but is not limited to, attesting that you are at least 21 years of age if you are purchasing a long gun, hand gun, a lower receiver, or ammunition.

Protecting your Account

Some portions of this website permit username and passwords to be used. You are responsible for protecting your unique username and password and you agree to be responsible for all activities performed under your user account.

This privacy policy states how Eagle Tactical uses and protects any information that you include when you use this website.

Eagle Tactical is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Eagle Tactical. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from April 15, 2020.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Use of Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us to analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Controlling Personal Information

We will not sell, distribute or lease your personal information to third parties. You may request details of personal information which we hold about you under the Data Protection Act 1998.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us at info@eagletactical.net, as soon as possible. We will promptly correct any information found to be incorrect.

WARNING: ALL FIREARMS AND AMMUNITION BUYERS/USERS SHOULD RECEIVE PROPER INSTRUCTION AND TRAINING IN THE CORRECT USE OF THESE PRODUCTS PRIOR TO USING THEM.